Shipping & Delivery

Want to check your order status? Tracking information and order details were sent to your email. If you have any questions, feel free to contact us at [email protected]

The following section outlines the estimated shipping time for your order. Please note that the delivery timeline may be adjusted during checkout.

North America

United States 7-15 Days

Canada 7-15 Days

If you would like us to ship to your country, please email [email protected].

Attention

• For items that are currently in stock, please keep in mind that warehouse processing may take 1-3 days, which may impact delivery times.

• Please note that shipments will be delivered without any duty or tax paid.
• As per local regulations, all import (customs) duties and/or taxes must be settled by the purchaser.

Our carriers cannot guarantee safe delivery to certain addresses, please be sure to provide your address and specific details such as street/building number, name, phone number, email, etc.

Shipping Limitations

• Please use caution when providing a PO BOX/APO/FPO/DPO address, as it may result in lost packages and unexpected delays in shipping.
• For specific regions such as Hawaii, Alaska, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands, the U.S. Virgin Islands, and similar islands and territories, delivery times may be extended. If you want to receive your items faster, please contact customer service to inquire about expedited shipping options, which may require additional shipping costs.

Attention

• Please note that expedited shipping does not support delivery to a PO BOX/APO/FPO/DPO address. Shipping times may be slower for remote locations and additional fees may apply.
• Depending on local postal delivery conditions, you may need to collect your package from your local post office.

Failed Delivery

• The company is not responsible for failed delivery due to customer negligence, including but not limited to incorrect delivery information, such as order address/contact number/recipient name.
• If you find that your order information is incorrect, please contact [email protected] as soon as possible before shipment to provide your order number and correct information.

• Unforeseen delays or slight delays in providing tracking details may occur, we appreciate your patience and understanding. Ensuring your order is delivered as soon as possible is our top priority.
• Shipping times do not include order processing. Please check the Order Details page for more information on your order.
• During peak shopping seasons, unexpected delays may occur during shipping. Thank you for your understanding.